© 2018 Complex Cares, LLC

Dedicated to caring for Ehlers Danlos Syndrome, Mast Cell Activation Syndrome, and Postural Orthostatic Tachycardia Syndrome

We care for and about the most complex patient needs and conditions.

SERVICES

 

We perform new patient consultations and evaluations for EDS, MCAS, POTS, and associated conditions. 

We also provide comprehensive, long term cares for these conditions.

We provide cares remotely via telemedicine (over the phone, email / patient portal, video chat) and also able to do cares in person when needed.

We likewise complete all necessary forms or letters to help in the coordination of cares for our patients as relate to the cares provided.

If you have any questions, please feel free to ask.

Frequently Asked Questions
  • Do you take insurance? 

    • We are out of network for insurance carriers.  However, patients may get prior authorization(s) from insurance for cares that are unable to be received within their network(s) or reimbursed afterward at the rate the insurance carrier reimburses for out of network cares (often vary from 1 plan to the next and may vary from 1 year to the next within the same plan).

    • However, due to some patients needing home cares through Medicare that requires by law all medical cares to be billed directly through Medicare and understand the essential nature for those patients to be able to receive their needed cares, we do participate in Medicare where when needing any cares through Medicare then the Social Security Act requires all medical services to be billed to Medicare directly.

  • How much does it cost?

    • It varies depending on if a new evaluation or follow up.

      • New patients are a flat rate fee regardless of how long it takes or any other factors.

    • Also, for established patients, it varies depending on the amount of time and only based on amount of time needed to complete all the cares, which includes documentation, forms, etc.
  • What types of payment do you accept?

    • Cash, Check, Credit Card (all types, such as Visa, Mastercard, Discover, American Express, etc), Visa Gift Cards, HSA card, FSA card, and Paypal.  There are no refunds for services already completed (though, as stated above, may get reimbursed from your insurance through their out of network rates.

    • Privacy policy -- payments, just as medical / health information, all information is strictly confidential.